Transportation & Logistics
4 min read
From Complexity to Clarity: A Smarter Alternative for ArrowXL
With a 24/7 operation and growing IT demands, ArrowXL switched to HaloITSM to streamline workflows, automate triage, and scale without added complexity. The result? Faster service, smarter insights, and consistently outstanding feedback.
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Retail
6 min read
Built for Scale: AO's 13-Year Service Evolution with Halo
As AO marked 25 years in business, it needed to replace its outdated ITSM system with something scalable and self-managed. Since moving to Halo, over 30 teams across AO now use a single platform to handle service requests, automate workflows, and gain real-time insights.
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Manufacturing & Automotive, Retail
3 min read
How Wolseley Replaced ServiceNow in Just 10 Weeks, with Halo
"We needed something faster, more flexible, and truly ours. With Halo, we got just that — and more." A landmark migration from ServiceNow, completed in just 10 weeks — demonstrating the speed, flexibility and power of HaloITSM when deployed by experienced partners.
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Public Sector
5 min read
64 Schools, One Solution: Transforming Camden Schools with Halo
Camden's IT team supports 64 schools, where every minute matters. With HaloITSM, they replaced manual processes with a simple self-service portal, automated workflows, and full visibility across sites — cutting P3 resolution times by 39%.
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Education
5 min read
Granite School District Saves Hours Daily with a 95.9% CSAT
Granite School District replaced manual processes and siloed systems with Halo, cutting resolution times from days to minutes and streamlining support for over 70,000 users.
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