Insights &
Company News.
Stay up to date with the latest from Allied ESM — industry insights, product updates, partnership announcements, and thought leadership from our team of ESM experts.
What's Happening at Allied ESM
News, insights, and updates from our team — content coming soon.
Allied ESM Comes Out of Stealth
After months of quietly building a team of seasoned professionals from the ServiceNow ecosystem, Allied ESM officially launched in February 2026. Our mission is simple: to help organisations of all sizes unlock the real advantages of the Halo platform — highly configurable, rapid to deploy, and at a lower total cost of ownership than traditional industry leaders.
Allied ESM Partners with Virima to Solve the CMDB Problem
Good ITSM starts with accurate data — and that's exactly why we've partnered with Virima. Virima's continuous discovery and automated service mapping integrates natively with Halo ITSM, keeping your CMDB accurate without manual effort. Together, we're helping organisations resolve incidents faster, make safer change decisions, and finally trust the data that drives their service operations.
Jeremy Duncan Joins Allied ESM as Co-Founder & CTO
We're thrilled to welcome Jeremy Duncan as Co-Founder and CTO of Allied ESM. A ServiceNow Certified Master Architect with over 20 years of experience, Jeremy spent nearly seven years at ServiceNow as a Senior Solution Architect, working with Fortune 150 clients on AI-led workflows and Agentic AI. His deep technical expertise and passion for practical innovation make him the perfect partner to lead our technology vision.
Allied ESM Now Serving Clients in the UK & US
We're excited to announce that Allied ESM is now operating on both sides of the Atlantic. With our London headquarters and a growing US presence led by Co-Founder & CTO Jeremy Duncan in Nashville, Tennessee, we're bringing Halo ITSM expertise to enterprise organisations in the UK and North America.
More News Coming Soon
We're working on bringing you regular insights, case study spotlights, and company updates. In the meantime, get in touch — we'd love to hear from you.
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