HaloITSM

Connect Everything.
At No Extra Cost.

Halo comes with 250+ native integrations — built in, maintained, and ready to deploy from day one. No custom development. No per-connector fees. Just a connected enterprise that works.

Talk to an Integration Expert
250+ / Native integrations
No cost / Included in licence
Fast / Quick to deploy
HALO 250+ integrations MS Teams ● Active Azure Entra ID ● Active Okta / Duo ● Active Intune / SCCM ● Active Jira / GitHub ● Active Slack / Email ● Active + 244 more integrations available

Integrations shouldn't be your biggest headache

In most ITSM deployments, integrations are the biggest source of cost, delay, and risk. Custom-built connectors require specialist development resource to build, then ongoing effort to maintain every time a third-party API changes. The result? Projects that overrun, budgets that blow out, and a fragile web of bespoke code that nobody wants to own.

Halo solves this at the platform level. Every integration is native — built and maintained by Halo's engineering team, included in your single monthly licence, and deployable in hours rather than months. Your IT estate stays connected without the complexity.

Microsoft Teams
Azure Entra ID
Microsoft Intune
SharePoint
Jira
GitHub
GitLab
Azure DevOps
Okta
Slack
Salesforce
ServiceNow
Microsoft Teams
Azure Entra ID
Microsoft Intune
SharePoint
Jira
GitHub
GitLab
Azure DevOps
Okta
Slack
Salesforce
ServiceNow
Zabbix
PRTG
Datadog
SolarWinds
Duo Security
CrowdStrike
Qualys
BambooHR
SAP
TeamViewer
Nagios
PagerDuty
Zabbix
PRTG
Datadog
SolarWinds
Duo Security
CrowdStrike
Qualys
BambooHR
SAP
TeamViewer
Nagios
PagerDuty

Every part of your IT estate, connected

Halo's integrations span every layer of the modern enterprise — from identity and security through to DevOps, monitoring, HR, and collaboration tools.

Microsoft 365 & Azure

Deep, bidirectional integration with the Microsoft ecosystem — the backbone of most enterprise environments.

Teams Entra ID Intune SharePoint SCCM

Identity & Security

Connect your IAM and security tools to automate provisioning, enforce compliance, and respond to threats faster.

Okta Duo Security CrowdStrike Qualys

DevOps & Development

Bridge the gap between IT operations and development teams — link tickets, track deployments, and manage change across pipelines.

Jira GitHub GitLab Azure DevOps

Monitoring & Alerting

Turn monitoring alerts into Halo incidents automatically — eliminating manual ticket creation and ensuring nothing slips through.

Zabbix PRTG Datadog SolarWinds Nagios PagerDuty

HR & Business Applications

Automate onboarding, offboarding, and lifecycle events by connecting Halo directly to your HR and enterprise systems.

BambooHR SAP Salesforce Workday

Remote & Endpoint Management

Give your service desk the ability to take action on endpoints directly from within Halo — reducing resolution time and eliminating tool-switching.

TeamViewer Intune SCCM NinjaRMM

Why integrations land differently with Allied ESM

Having 250+ integrations available is only half the story. Getting them working correctly — mapped to your data, your workflows, your naming conventions — requires experience. That's where Allied ESM makes the difference.

  • Integration scoping from day one. We map your existing tools and design the integration architecture before a single connector is configured.

  • No surprises on cost. All native Halo integrations are included in the platform licence. We'll tell you upfront if anything sits outside that scope.

  • Fast time to value. Our consultants have delivered integrations across complex enterprise environments — we know the shortcuts, and we know the pitfalls.

  • Maintained by Halo, supported by us. When APIs change, Halo updates the connectors. Our managed services team is on hand if you ever need ongoing support.

250+

Native integrations included in every Halo licence

£0

Additional licence cost for any native connector

Hours

Typical deployment time for standard connectors

1 API

Open REST API for any custom integration needs

# Halo REST API — create a ticket
POST /api/Tickets
{
"Summary": "New request from portal",
"Category_1": "Service Request",
"Priority": "Medium",
"UserID": 4821
}
// Response: 201 Created

Need something bespoke?
Halo's open API has you covered.

Halo publishes a full, well-documented REST API — so if you have a proprietary system, an in-house application, or a tool that isn't in the native catalogue, you can build exactly the integration you need.

  • Full CRUD access across tickets, assets, users, and configuration items

  • Webhook support for real-time event-driven automation

  • Allied ESM can design and deliver custom integration projects — speak to us about your specific requirements

Ready to map your integrations?

Talk to an Allied ESM consultant and we'll assess your current tool landscape, identify the right Halo connectors, and give you a clear picture of what's possible — before you commit to anything.

Book an Integration Assessment